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Home > Terms & Conditions

Terms & Conditions

Backyard Relaxing – Simple Terms & Conditions

Last updated: May 2026

Welcome to Backyard Relaxing! By using our website or purchasing from us, you agree to the terms below. We’ve kept this version simple and easy to understand so you know exactly how things work when you shop with us.

If you ever have questions, please visit our Contact Us page.


1. Using Our Website

When you visit or shop on our site, you agree to follow our Terms & Conditions. If you don’t agree, please stop using the site.

You must be at least the age of majority in your state to make purchases.

You agree not to use our site for anything illegal or harmful.


2. Marketplace Disclaimer

Backyard Relaxing is a marketplace. This means:

  • Products are supplied and shipped by independent U.S. and international vendors.

  • Backyard Relaxing is not the manufacturer.

  • Product descriptions, images, and details come from suppliers.

  • We help facilitate orders, but suppliers are responsible for fulfilling them.

If you need help with an order, we’re here to assist—just visit our Contact Us page.


3. Product Information

We work hard to show accurate product details, but:

  • Colors, materials, or features may vary slightly.

  • Supplier information may occasionally contain errors or be updated without notice.

  • Product availability can change at any time.

If something seems off, please reach out through the Contact Us page.


4. Orders & Billing

When you place an order, you agree to provide accurate and up‑to‑date information.

We may cancel or limit orders if:

  • The information provided is incorrect

  • We suspect fraud

  • A supplier cannot fulfill the order

If we need to cancel or adjust your order, we’ll attempt to notify you using the contact information you provided.

For details about returns or refunds, please see our Shipping & Refunds page.


5. Shipping & Delivery

Shipping times vary depending on the supplier and product.

Please see our Shipping & Refunds page for:

  • How orders are processed

  • What to do if tracking isn’t updating

  • What happens if your package is delayed

  • How to report delivery issues

If you need help, visit our Contact Us page.


6. Returns, Refunds & Replacements

Our full return and refund rules are explained on the Shipping & Refunds page.

In general:

  • Damaged or incorrect items can be reported with photos or videos.

  • Some suppliers accept returns for “changed‑your‑mind” reasons, and some do not.

  • Non‑returnable items (like custom or hygiene‑sensitive items) are listed on product pages.

If you’re unsure about anything, reach out through the Contact Us page.


7. Third‑Party Tools & Links

Our website may include tools or links from other companies. We don’t control these and aren’t responsible for their content, policies, or actions.

If you choose to use them, you do so at your own discretion.


8. Your Account

You’re responsible for:

  • Keeping your login information secure

  • Making sure your account details stay accurate

  • Notifying us if you suspect unauthorized activity

We may suspend or close accounts that violate our policies.


9. Prohibited Activities

You agree not to:

  • Break any laws

  • Harm or harass others

  • Upload harmful code

  • Attempt to disrupt our website

  • Misuse our content or intellectual property

We may remove content or restrict access if these rules are violated.


10. Warranties & Liability

Our site and products are provided “as is”.

This means:

  • We don’t guarantee that everything will always be error‑free or uninterrupted.

  • We aren’t responsible for losses caused by supplier delays, product defects, or inaccurate listings.

  • Some states limit liability differently, so your rights may vary.

If you experience an issue, please reach out through the Contact Us page so we can help.


11. Changes to Our Terms

We may update these Terms & Conditions from time to time. When we do, the updated version will be posted on this page.

By continuing to use our site, you accept the updated terms.


12. Governing Law

These Terms & Conditions are governed by the laws of the State of South Carolina.


13. Questions or Concerns

For questions about the Terms of Service please use the form on our contact us page

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